Privacy Policy

Last Updated: February 14, 2021.
This Privacy policy is meant to help you understand what, why and how Brinmo handles your Information.
THIS POLICY APPLIES TO ALL BUSINESSES, BUSINESS OWNERS, USERS AND CUSTOMERS ON THE PLATFORM, AND TO ALL SERVICES, APPLICATIONS AND WEBSITES PROVIDED.

For Businesses (skip)

  1. Information We Collect
    1. Information You Provide to Us
    2. Account registration: When you create an account with Brinmo, we collect the information you provide us, such as your business name, business type, business description, email address, phone number, bank name and account number. You may choose to share additional information with us for your Business profile, like pictures of your business or category-specific preferences like menus or inventories.

      Business location: When you add your business location so your business becomes visible to searching users. We collect your precise location coordinates (latitude and longitude) and your preferred business category.

      Inventory: When you upload your inventory, we collect information such as the item name, cost, availabilty, delivery cost and preferred delivery time.

      Communications: When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.

    3. Information We Collect When You Use The Platform
    4. Transactions history: When a user or customers pays you on the Brinmo Platform, we store the details of that transaction including: the time, customer and amount paid to you.

      Feedback and ratings: When your business gets positive or negative feedback from users who have been customers, we collect all the data associated with that.

      Cookies and analytics: Our use of cookies are limited to session cookies that manage login credentials and only exist while the tab or browser is open. We also collect information through the use of data analytics tools like Google Analytics, to collect anonymous information like pages opened, buttons clicked and crashes.

  2. How We Use Your Information
    1. Information You Provide to Us
    2. Account registration: We display your business name, business type, business description, email address and phone number to users on your business profile. While your bank name and account number are used to enable payments to you.

      Business location: Your business coordinates and category are used to display your business name and type to users when they search on the app.

      Inventory: The item names, cost, availabilty, delivery cost and preferred delivery time are provided to customers to enable them make orders for them.

      Communications: These suggestions, ideas and reports are used to generally improve the platform, fix bugs, launch or remove features etc.

    3. Information We Collect When You Use The Platform
    4. Transactions history: This is kept for operational and security reasons and is only accessible by us, you and the customer on the other end of the transaction.

      Feedback and ratings: This is available to everyone on and even outside the platform.

      Cookies and analytics: Our session cookies are temporary and are used to keep your account linked to the platform while you use it. While analytics data are used to improve the product.

  3. How We Store And Protect Your Information
  4. We retain your information for as long as necessary to provide you customers on the Brinmo Platform. This means we keep your profile information for as long as you maintain an account. We retain transactional information such as payments for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. If you request account deletion, we will delete your information after a security review which might take up to seven days.

    We take the highest measures to protect your personal information by:
    1. Not using information not crucial to our operations.
    2. Using OAuth 2.0 for account authentication.
    3. Encrypting private data like emails, bank account numbers, and transaction history records.
    But no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information against unauthorized intrusions or acts by third parties.

  5. Third Parties Involved
  6. Google Maps, Paystack, Google Analytics.

  7. Contact Us
  8. If you have any questions, comments, suggestions or concerns regarding your privacy, please contact us at michael.abia@aun.edu.ng, or privately through any of our social channels.

  9. General
  10. We may update this policy from time to time as the Brinmo Platform changes and privacy law evolves. If we update it, we will let you know through the Brinmo Platform or by some other method of communication like email. When you use Brinmo, you are agreeing to the most recent terms of this policy.

For Customers (skip)

  1. Information We Collect
    1. Information You Provide to Us
    2. Account registration: When you create an account with Brinmo, we collect the information you provide us, such as your username and email address. You may choose to share additional information with us, like your profile picture.

      Communications: When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.

    3. Information We Collect When You Use The Platform
    4. Transactions history: When you pay a business on the Brinmo platform, we store the details of that transaction including: the time, business and amount you paid.

      Feedback and ratings: When you give businesses you pay positive or negative feedback, we collect the data associated with that satisfaction poll.

      Location: We collect your city when you open the app, and your precise location whenever you search for businesses in a category.

    5. Information Handled by Third Parties
    6. Debit Cards: Our integration with Paystack means that they your ATM/debit card to enable payments to bank accounts.

      Analytics: We collect app usage data through the use of data analytics tools like Google Analytics, to collect anonymous information like pages opened, buttons clicked, crashes, device type, software version.

  2. How We Use Your Information
    1. Information You Provide to Us
    2. Account registration: Your username and profile picture are used to identify you publicly on the platform, but your email is kept private and encrypted but used to keep you informed on activities on the platform.

      Communications: These suggestions, ideas and reports are used to generally improve the platform, fix bugs, launch or remove features etc.

    3. Information We Collect When You Use The Platform
    4. Transactions history: This is kept for operational and security reasons and is only accessible by us, you and the business on the other end of the transaction.

      Feedback and ratings: This is available to everyone on and even outside the platform.

      Location: Your country, city and precise location is taken from your search and is used provide a list of businesses around you, but only your country is stored to be used to determine what currency or payment service you need.

    5. Information Handled by Third Parties
    6. Debit Cards: This is used to process payments to businesses from your account.

      Analytics: The data we collect through Google Analytics is anonymous and allows us to measure growth, improve the app experience, fix crashes or bugs, and add or remove features.

  3. How We Store And Protect Your Information
  4. We retain your information for as long as necessary to provide you businesses on the Brinmo Platform. This means we keep your profile information for as long as you maintain an account. We retain transactional information such as payments for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. If you request account deletion, we will delete your information after a security review which might take up to seven days.

    We take the highest measures to protect your personal information by:
    1. Not using information not crucial to our operations.
    2. Using OAuth 2.0 for account authentication.
    3. Encrypting private data like emails, and transaction history records.
    But no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information against unauthorized intrusions or acts by third parties.

  5. Third Parties Involved
  6. Paystack, Google Analytics, Google Maps.

  7. Contact Us
  8. If you have any questions, comments, suggestions or concerns regarding your privacy, please contact us at michael.abia@aun.edu.ng, or privately through any of our social channels.

  9. General
  10. We may update this policy from time to time as the Brinmo Platform changes and privacy law evolves. If we update it, we will let you know through the Brinmo Platform or by some other method of communication like email. When you use Brinmo, you are agreeing to the most recent terms of this policy.